Human resources leaders are advised to treat the implementation of artificial intelligence agents as an enduring people strategy that will shape the future collaboration between humans and technology.
Agentic AI Adoption and Consolidation
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Recent acquisitions, like Phenom's purchase of Included AI, signal that sophisticated AI tools are rapidly entering the HR technology space. This trend involves deploying autonomous software entities capable of performing complex, multi-step tasks, moving beyond simple automation to manage critical workforce functions.
Phenom has acquired Included AI to integrate agentic people analytics and actionable workforce insights capabilities across its platform for HR professionals and business leaders.
HR departments are urged to proactively lead the adoption and implementation of artificial intelligence agents within their operational structures.